STEP 1: If you are not already viewing this page in the Microsoft Edge Browser
STEP 2: Now that you are in the Edge Browser, CLICK HERE to DOWNLOAD the Adobe Connect Updater App (the URL is https://www.adobe.com/go/ConnectShell11). DO NOT open it from Edge after it downloads.
STEP 3: Edge’s “Downloads” dialog should appear in the upper right. Click the “Save File” choice and save it to your “Downloads” folder (or wherever you like)
STEP 4: Stop working in Edge and go to Windows File Browser to open the folder where you downloaded the Updater App (the filename is “ConnectShellSetup11.exe”).
STEP 5: Double-click the Updater App file to open it. If you are asked, “Do you want to run this file?”, click on the “Run” button.
STEP 6: When the Adobe Connect Installer opens, click on the “Install” button. It will take a few moments to download and install. When it is done, you will see an “Installation is complete” message and you can click the “Exit” button.
The latest version of the Adobe Connect Application should now be installed on your PC.